Dear Valued Members,
Since the beginning of the COVID-19 outbreak, we have been carefully monitoring the progression of the virus and closely following the advice of Canada’s public health authorities. We have followed their recommendations and have implemented numerous changes in our Clubs to focus on our highest priority—the health and safety of our Members, Associates and everyone in Canada.
As the virus continues to spread in communities across Canada, and with Canada’s Chief Public Health Officer raising the public risk to ‘serious,’ we are seeing the need for increasingly bold action to reduce the transmission.
I am writing to you to personally inform you that we have made the difficult but important decision to close all GoodLife Fitness and Fit4Less Clubs across Canada, effective immediately.
Our purpose has always been to give every Canadian the opportunity to live a fit and healthy life. There is no moment in our history where that purpose is more important than today. Like other businesses across the country, we are closing our doors to further limit the spread of this virus and to protect the most vulnerable in our community. It is the right thing to do.
We know that exercise is extremely important to an individual’s physical and mental health. For more than 40 years, GoodLife Fitness has been helping to transform the health and wellness of Canadians, and we are committed to continuing to do so throughout this difficult time. The GoodLife team is currently working on digital at-home fitness options. We will have more information for you on that in the coming days.
We are also committed to the well-being of our Associates, including those who will be without work during the closure. We have made the decision to continue to pay all of our people for the next two weeks to help lessen the financial burden of this tremendous change. We look forward to welcoming them all back when we reopen.
All Member payments are being suspended as of Tuesday March 17 and any paid-in-full Memberships will be put on freeze until further notice and expiry dates will be extended accordingly. We look forward to reopening our doors as soon as possible and welcoming everyone back.
In the meantime, take care of yourself and each other.